Patient-Centered Care Through Digital Platforms
Presented by Dawn Clifford

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In this brief course, participants will learn how to apply motivational interviewing techniques to obtain patient buy-in and foster collaborative relationships in healthcare settings. Participants will be introduced to strategies for using open-ended questions, affirmations, reflections, and summarizations to elicit patients’ intrinsic motivations for change.
Meet your instructor

Dawn Clifford
Dawn Clifford is a professor and graduate coordinator at Northern Arizona University. Dr. Clifford earned her BS in nutrition and dietetics at NAU and completed her dietetic internship at the Greater Los Angeles VA Hospital. After working as an outpatient dietitian for a few years, Dr. Clifford returned to school to complete…
Chapters & learning objectives
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Motivational Interviewing When You're Short on Time: Reflective Listening
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Motivational Interviewing When You're Short on Time: Assessing Patient Understanding
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